AI Voice Agents for Eye Care Practices
Provide exceptional vision care support with AI that handles scheduling, contact lens orders, post-surgery questions, and emergency triage—24/7.
Challenges You Face Today
High Call Volume for Routine Care
Staff overwhelmed with calls for eye exams, contact lens orders, and prescription renewals.
Complex Procedure Scheduling
LASIK, cataract surgery, and specialized exams require careful scheduling and preparation.
Post-Surgery Follow-Up Management
Multiple follow-up appointments after procedures need coordinated scheduling.
Contact Lens & Eyewear Orders
Constant inquiries about contact lens orders, eyewear status, and prescription questions.
AI-Powered Vision Care Support
24/7 Patient Support
AI answers calls around the clock, handling appointments, orders, and routine questions.
Smart Eye Care Scheduling
AI understands different exam types, procedure requirements, and schedules appropriately.
Contact Lens Management
AI handles contact lens reorders, prescription verification, and delivery tracking.
Vision Care Reminders
Proactive reminders for annual exams, contact lens replacement, and prescription renewals.
Post-Surgery Support
AI provides guidance on normal recovery symptoms and knows when to escalate concerns.
Emergency Triage
AI recognizes vision emergencies and routes patients to appropriate urgent care.
Real-World Scenarios
A patient calls wanting to reorder their monthly contact lenses and isn't sure of their prescription.
AI verifies the patient's identity, pulls up their current contact lens prescription, confirms it's still valid, processes the reorder, provides expected delivery date, and reminds them their annual eye exam is due in 2 months.
A patient 2 days after cataract surgery calls concerned about mild blurriness and light sensitivity.
AI assesses the symptoms, confirms these are normal post-operative experiences at this stage, reviews their eye drop schedule, confirms their follow-up appointment, and advises on when to seek immediate care (sudden pain, significant vision loss, or increasing redness).
A patient calls at 7 PM reporting sudden flashes of light and floaters in their vision that started today.
AI recognizes these as potential signs of retinal detachment, immediately escalates to the on-call ophthalmologist, advises the patient not to strain their eyes, and provides guidance on getting to the nearest eye emergency facility if unable to reach the doctor.
Ready to Transform Your Eye Care Practice?
Join ophthalmology practices providing exceptional patient care with 24/7 AI support.
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