AI Voice Agents for ENT Practices
Support your ENT patients with AI that handles everything from hearing aid support to urgent symptom triage—across all subspecialties.
Challenges You Face Today
Complex Symptom Inquiries
Patients call with varied symptoms—hearing loss, vertigo, sinus issues—requiring careful assessment.
Hearing Test Scheduling
Audiological testing requires specific equipment and time slots that need careful coordination.
Hearing Aid Support Calls
Constant calls about hearing aid adjustments, batteries, troubleshooting, and fittings.
Allergy Season Surge
Seasonal allergy and sinus issues create unpredictable spikes in appointment demand.
AI-Powered ENT Care Support
24/7 ENT Patient Support
AI handles calls for all ENT subspecialties—ear, nose, throat, and audiology—around the clock.
Intelligent ENT Scheduling
AI understands different visit types and schedules appropriately for each subspecialty.
Hearing Aid Assistance
AI helps with hearing aid troubleshooting, battery orders, and adjustment appointments.
Allergy & Follow-Up Reminders
Proactive reminders for allergy shots, hearing aid checks, and annual hearing tests.
Sleep Apnea Support
AI assists with CPAP questions, supply orders, and sleep study scheduling.
ENT Emergency Triage
AI recognizes urgent symptoms and routes to appropriate care immediately.
Real-World Scenarios
An elderly patient calls saying their hearing aid is making a whistling sound.
AI walks through common causes: earwax buildup, improper fit, or volume too high. Guides them through cleaning the device and checking the fit. If the issue persists, schedules an adjustment appointment and offers to send a replacement dome if needed.
A patient calls panicked because they woke up unable to hear out of their right ear.
AI recognizes sudden sensorineural hearing loss as a medical emergency requiring treatment within 72 hours. Immediately pages the on-call ENT, provides reassurance, and helps arrange an urgent appointment—same day if possible.
A patient with chronic sinusitis calls during spring allergy season needing to be seen.
AI assesses symptom severity, determines whether they need to see the ENT or can be managed with their regular allergy protocol, finds an appropriate appointment time, and sends pre-visit instructions including any needed medication lists.
Ready to Transform Your ENT Practice?
Join ENT practices providing comprehensive patient support with 24/7 AI assistance.
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