Handle every payment inquiry automatically
AI handles payment questions and issues instantly
Purchase, check balances, and manage gift cards by phone
Support for mobile wallets and contactless payments
Instant digital receipt delivery and retrieval
AI handles simple refund requests and escalates complex ones
Link payments to loyalty programs automatically
See how AI handles payment inquiries
Customer wants to buy a gift card for their mother's birthday.
"AI processes purchase: "What a thoughtful gift! I can help you purchase a gift card right now. We offer digital gift cards that can be emailed directly, or physical cards that we'll mail to you or the recipient. What amount would you like? We have preset options of $25, $50, $75, or $100, or I can do any custom amount. For your mother's birthday, would you like us to include a personalized message? I can schedule the digital card to be delivered on her actual birthday if you'd like - just tell me the date. The email will come from our restaurant with a beautiful design. For a $75 digital card with scheduled delivery, your total is $75. I can process that with a credit card over the phone. Ready when you are!""
Customer calls to check how much is left on their gift card before visiting.
"AI checks balance: "I can check that balance for you right away. Could you read me the 16-digit card number on the back? Perfect, let me look that up... Your gift card has a balance of $47.23. That was originally a $75 card - looks like it was used once back in October for $27.77. Would you like me to text or email you this balance for reference? I can also register this card to your phone number so you'll never lose track of it - if you misplace the physical card, we can look it up by your phone number. And just so you know, our gift cards never expire and there are no fees. Is there anything else I can help you with today?""
Business customer needs an itemized receipt for expense reporting.
"AI retrieves receipt: "I can help you get that receipt for your expense report. Do you have the last 4 digits of the card you used, and approximately when you dined with us? March 15th, card ending in 4521... I found it! Your party of 4 on March 15th, total was $187.42 including tip. I can email you an itemized receipt right now that shows each dish and drink separately - most expense systems accept our digital receipts. What email should I send it to? I've just sent that over - you should receive it within a minute. It includes our restaurant name, address, tax ID, and full itemization. If your company needs anything else on the receipt, just let me know. Would you like me to save your email for future receipts? That way your receipt is automatically emailed after each visit.""