Restaurant Solutions

Order Taking & Menu

Perfect orders every time. AI-powered phone ordering with menu expertise, dietary guidance, and smart upselling.

Challenges You Face Today

Long Hold Times

Customers hang up when staff can't answer phone orders quickly

Order Errors

Miscommunication leads to wrong orders and unhappy customers

Menu Complexity

Staff struggle to explain specials, ingredients, and modifications

Language Barriers

Diverse customer base requires multilingual support

Fast
Order Processing
Complete
Menu Knowledge
Smart
Upselling
Instant
Response

AI-Powered Order Solutions

Take more orders with perfect accuracy

AI Order Agent

Take phone orders accurately with natural conversation

Perfect accuracy
Natural speech
Order confirmation

Menu Knowledge

AI knows every dish, ingredient, and modification option

Full menu mastery
Specials updates
Prep methods

Dietary Assistance

Instantly answer allergen and dietary restriction questions

Allergy aware
Vegan/GF options
Ingredient details

Smart Upselling

Naturally suggest complementary items and upgrades

Relevant suggestions
Combo deals
Premium options

Multilingual Support

Take orders in multiple languages seamlessly

20+ languages
Cultural nuance
Local dialects

POS Integration

Orders go directly to your kitchen system

Direct to kitchen
Real-time sync
No re-entry

Real-World Scenarios

See how AI handles phone orders

Phone Order with Modifications

SCENARIO:

Customer calls to place a takeout order with several modifications.

AI RESPONSE:

"AI takes order: "Hi, thanks for calling Tony's Pizza! I can help you place an order. What would you like today? A large pepperoni pizza - great choice! Would you like our hand-tossed, thin, or stuffed crust? Thin crust. And for toppings, you'd like pepperoni - would you like extra pepperoni for $2 more? Yes, and also add mushrooms and remove the onions that come standard. Got it - large thin crust with extra pepperoni, mushrooms, no onions. Can I add some garlic knots or wings to that? Our 10-piece wing special is $8.99 tonight. Perfect, buffalo wings. Your total is $28.47. Pickup or delivery? I'll have that ready in 25 minutes.""

Dietary Restriction Inquiry

SCENARIO:

Customer with severe nut allergy calls to ask about menu options.

AI RESPONSE:

"AI assists safely: "I understand food allergies are serious - let me help you find safe options. For nut allergies, I need to let you know that our kitchen does handle tree nuts and peanuts in some dishes, so there is a cross-contamination risk. That said, our grilled chicken dishes, all our beef options, and seafood items don't contain nuts in their recipes. Our Caesar salad is safe, but our Asian salad has peanuts. For desserts, our cheesecake and chocolate lava cake are nut-free, but the brownies contain walnuts. Would you like me to note your allergy on the order so the kitchen takes extra precautions? I recommend informing your server as well when you arrive.""

Complex Group Order

SCENARIO:

Office manager calls to place a large catering order for a meeting.

AI RESPONSE:

"AI handles complexity: "I'd be happy to help with your office order! For 15 people, I'd recommend our corporate lunch package - it includes a mix of sandwiches, salads, and sides. Let me customize it for you. You need 5 vegetarian options - I'll include our grilled veggie wraps and Mediterranean salads. For the rest, a mix of turkey clubs and Italian subs? Perfect. The package includes drinks and cookies. Total for 15 would be $187.50, which includes delivery. You need it delivered by 11:45 for a noon meeting - I'll schedule delivery for 11:30 to give you setup time. I'll email you an itemized invoice. Can I get your company name for the receipt?""

Perfect Orders Every Time

Let AI handle phone orders while your team focuses on food.