Simple questions shouldn't require staff time
Staff answers the same basic questions hundreds of times
Simple inquiries go to voicemail during busy periods
Guests call for directions and parking info constantly
Allergy and dietary questions require staff attention
Holiday hours and special closures cause confusion
Questions about wheelchair access and accommodations
Every answer, instant and accurate
AI answers common questions any time day or night
Detailed directions and parking instructions for every guest
Complete menu details including allergens and modifications
Always up-to-date hours including holidays and special events
Detailed accessibility information for guests with needs
Complex questions automatically routed to staff
See how AI handles everyday questions
Caller asks what time the restaurant opens and how to get there.
"AI provides info: "Thanks for calling The Copper Pot! We're open Tuesday through Sunday. Lunch is 11:30 AM to 2:30 PM, and dinner starts at 5 PM - we seat until 9:30 on weeknights and 10:30 Friday and Saturday. We're closed Mondays. We're located at 456 Main Street, right downtown. If you're driving from the highway, take exit 12 and head south on Main - we're on the right side after about half a mile, across from the library. There's a public parking garage behind us on Oak Street - first two hours are free - or we have valet on weekends for $10. Street parking is free after 6 PM. Would you like me to text you the address so you can pull it up in your GPS? And can I help you with a reservation while I have you?""
Guest calls with questions about gluten-free and nut allergy options.
"AI handles dietary inquiry: "I'm happy to help with dietary questions! For gluten-free guests, we have quite a few options. All of our grilled proteins can be prepared gluten-free, and we have a dedicated gluten-free pasta we can substitute. Our risotto is naturally gluten-free, and so are most of our appetizers except the calamari and bruschetta. For nut allergies, I want to be careful here - our kitchen does use nuts in several dishes. We can absolutely accommodate you, but I'd recommend letting your server know when you arrive so the kitchen can take extra precautions. Our pesto contains pine nuts, and our chocolate dessert has hazelnuts, so we'd steer you away from those. Would you like me to email you our full allergen menu? It lists every ingredient in every dish. And should I note the allergies on a reservation for you?""
Potential guest wants to know about dress code and private events.
"AI provides details: "Great questions! Our dress code is smart casual - think nice jeans or slacks, collared shirts, and closed-toe shoes. We don't require jackets but many guests dress up a bit for dinner, especially on weekends. Definitely no shorts, flip-flops, or athletic wear. For private events, we have a beautiful private dining room that seats up to 24 guests. It's perfect for business dinners, rehearsal dinners, or milestone celebrations. We can do plated menus or family-style, and we have several prix fixe options. There's a food and beverage minimum that varies by day - it's $1,500 on weeknights and $2,500 on weekends. Want me to connect you with our events manager? She can send you our private dining packet and set up a tour. I can also make a regular reservation if you'd like to try us out before booking an event!""