AI Voice Agents for Hours & Facilities

Member wants to know if they can work out late on a Saturday.

"AI provides hours: "Let me check our Saturday hours for you! Saturday Schedule: Main gym floor: 5 AM - 10 PM (staffed). 24-hour access: Available with your Premium membership! You can use your key fob to access the gym anytime, including overnight Saturday into Sunday. Staffed desk hours: 7 AM - 8 PM. What's available 24/7: All cardio equipment. Free weights and machines. Locker rooms (main level only). Water fountains and vending. What's only available during staffed hours: Towel service (ends at 8 PM). Guest sign-ins. Retail purchases. Group fitness studios (locked after last class). This Saturday specifically: Normal hours apply. Pool closes at 9 PM. Last group class: 5 PM Yoga. Planning a late workout? The gym is typically quietest between 9 PM - 6 AM on weekends. Perfect for an uninterrupted session!""

Member wants to know if the squat racks are available and working.

"AI checks equipment: "Let me check on the squat racks for you! Equipment Status - Squat Racks: Rack #1 (by mirrors): Available and working. Rack #2 (center): Available and working. Rack #3 (near platforms): Currently in use. Rack #4 (corner): OUT OF ORDER - Power pin issue, repair scheduled for tomorrow. So 3 of 4 racks are operational, and 2 are currently open! Current Gym Status: Free weight area: 45% capacity. Overall gym: 38% capacity. It's a good time to grab a rack! Pro tip: If you want to reserve specific equipment for your workout, our Peak Performance app lets you check real-time status and even join a virtual queue during busy times. Also, did you know we just added two new half racks in the auxiliary training room? They're less crowded if you prefer a quieter space. Want me to remind you about equipment availability before your next scheduled workout?""

New member wants to understand all the facilities available with their membership.

"AI gives facility tour: "Welcome! Let me give you a virtual tour of everything included with your Premium membership! Main Gym Floor (Level 1): Cardio zone: 50+ machines (treadmills, bikes, ellipticals, rowers). Free weights: Dumbbells 5-120 lbs, barbells, benches. Machines: Full circuit of strength machines. Functional area: Turf, sleds, battle ropes, TRX. Hours: 24/7 with key fob access. Group Fitness Studios (Level 2): Studio A: Spin room (42 bikes). Studio B: Yoga/Pilates (heated option available). Studio C: HIIT/dance/bootcamp. All classes included with your membership! Pool & Spa (Level 1, rear): Lap pool: 25 meters, 6 lanes. Hot tub: Seats 12. Sauna: Dry, co-ed. Steam room: Separate M/F. Hours: 5 AM - 10 PM (closes 1 hour before gym on holidays). Locker Rooms: Full-size lockers (day use), showers, grooming stations. Towel service at front desk (included with Premium). Other Amenities: Smoothie bar (discount with membership). Pro shop. Childcare (small additional fee). Basketball court (reserve online). Personal training studios. Would you like me to email you a facility map? Or I can help you book an in-person orientation tour with a staff member!""