Smart alerts that matter
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Instant fraud and security notifications
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See how AI delivers smart notifications
Unusual transaction detected on customer's account.
"AI sends instant alert: "SECURITY ALERT: Unusual activity detected. A charge of $847.32 was just attempted at Electronics Warehouse in Miami, FL. This is flagged because: 1) You're currently in Seattle (based on your phone location), 2) This merchant is new to you, 3) The amount is higher than your typical electronics purchases. I've temporarily held this charge pending your confirmation. Reply YES to approve this transaction, or NO to block and report fraud. If you don't respond in 10 minutes, the charge will be automatically declined for your protection. If this is fraud, I'll immediately: block your card, reverse this charge, and overnight you a new card. Your quick response helps us protect your account.""
Customer's checking account drops below their threshold.
"AI sends proactive alert: "Balance Alert: Your checking account (****4521) just dropped to $247.50, below your $300 alert threshold. This happened after your Verizon auto-payment of $142.00 posted this morning. Looking ahead at your scheduled payments: Tomorrow - Netflix $15.99, Thursday - Insurance $289.00. Heads up: The insurance payment would overdraft your account. Here's what I can do: I can transfer $200 from your savings now to cover these payments - want me to do that? Or, I can move the insurance payment to next Tuesday when your paycheck deposits. Let me know which option works better for you. Reply TRANSFER to move $200 now, or RESCHEDULE to move the insurance payment.""
Credit card payment due in 3 days.
"AI sends helpful reminder: "Payment Reminder: Your credit card payment is due in 3 days (January 15th). Current balance: $1,847.32. Minimum payment: $35.00. If you pay the full balance, you'll save $28.45 in interest charges this month. Your auto-pay is set to pay the minimum only. Would you like me to: 1) Change this month to pay full balance, 2) Set up a custom amount, or 3) Keep minimum payment. Your checking account currently has $2,340.18, so paying in full is doable. If you pay the full balance, your credit utilization drops to 0%, which is great for your credit score. Reply FULL, CUSTOM, or MINIMUM. You can also say OFF to skip this reminder next month.""