How AI Voice Agents Help
Turn promotions into conversions with intelligent assistance
Coupon Assistance
Help customers find, apply, and troubleshoot coupon codes in real-time
Personalized Deal Alerts
Proactively notify customers about deals relevant to their interests and cart
Loyalty Program Support
Answer questions about points, tiers, rewards, and help with redemption
Gift Card Management
Check balances, troubleshoot issues, and help with gift card purchases
Price Adjustments
Process price match requests and apply recent sale prices to purchases
Exclusive Offers
Deliver personalized offers based on customer history and preferences
Real-World Scenarios
See how AI voice agents maximize promotional value
Coupon Code Troubleshooting
A customer's 20% off coupon code isn't working at checkout.
The AI agent identifies the code is case-sensitive and helps the customer enter it correctly. When that doesn't work, it discovers one item in their cart is marked as "final sale" (excluded from coupons), explains this, and offers to either remove that item or provide a 15% code that works on final sale items.
Loyalty Points Question
A member wants to know their points balance and how close they are to the next reward tier.
The AI agent checks their account: 2,450 points available ($24.50 value), 550 points away from Gold tier which would give them free shipping on all orders. It offers to apply their current points to today's order or save them for Gold status after their next purchase of $55+.
Personalized Deal Delivery
A customer who abandoned a cart of running shoes calls asking about current promotions.
The AI agent recognizes their cart, mentions the 25% off athletic footwear sale ending tomorrow, applies the discount to their cart, and sweetens the deal with free expedited shipping since they're a returning customer. The customer completes the purchase on the call.
Ready to Maximize Promotional ROI?
Join e-commerce brands using AI voice agents to help customers find deals, redeem rewards, and convert at higher rates.