Stock inquiries create constant interruptions for e-commerce teams
Customers call repeatedly asking if items are in stock, overwhelming your team with repetitive queries
Keeping customers informed about backorder status and expected restock dates is time-consuming
Manually checking inventory across multiple locations for customer inquiries slows down service
Managing waitlists and notifying customers when items are back in stock requires constant attention
Directing customers to stores with available stock is complex with multi-location inventory
Missing customer demand signals from inquiries that could inform inventory planning
Real-time stock information and intelligent product availability management
AI instantly checks inventory systems and provides accurate stock availability for any product
Customers can sign up for notifications and receive automatic calls when items return
When items are out of stock, AI suggests similar available products that meet customer needs
AI provides expected restock dates and can reserve items from incoming shipments
Find which nearby stores have items in stock and provide directions and hours
Track all product inquiries to identify demand patterns and optimize inventory decisions
See how AI handles common inventory inquiries
Customer calls asking if a specific laptop model is available in space gray, 16GB RAM configuration.
"AI checks real-time inventory: "The MacBook Air M3 in Space Gray with 16GB RAM is currently in stock at our main warehouse with 12 units available. I can also check local stores if you prefer to pick up today. Would you like me to check store availability or help you place an order for delivery?""
Customer wants to buy a popular sneaker that's sold out in their size.
"AI handles gracefully: "The Nike Air Max in size 10 is currently sold out, but I have good news - we're expecting a shipment on Thursday. I can add you to our priority notification list and call you the moment they arrive, or I can show you the Nike Air Force 1 which is available in your size with similar cushioning. What would you prefer?""
Customer needs a specific item urgently and wants to know which nearby store has it.
"AI searches all locations: "I found the KitchenAid mixer in red at three stores near you. The closest is our Downtown location, just 2.3 miles away, with 4 units in stock. They're open until 9 PM tonight. I can reserve one for pickup under your name - it'll be held for 24 hours. Shall I do that?""