Faster help when customers need it most
AI handles emergency calls instantly, any time
Pinpoint customer location using GPS and landmarks
Automatically dispatch appropriate service provider
Track service vehicle and provide accurate arrival time
Instant verification of roadside assistance coverage
Determine the right service needed for each situation
See how AI handles emergencies
Customer stranded on highway with car that won't start.
"AI handles emergency: "I can hear you're in a stressful situation - let me help you right away. First, are you safe? Are you pulled over away from traffic? Good. Let me get your exact location - I'm seeing you're on Interstate 95 northbound near mile marker 127 in Connecticut. Is that correct? Perfect. Now, your car won't start - did it just die while driving, or did it not start when you turned the key? It died while driving and the battery light came on - that sounds like it could be the alternator, which would need a tow rather than a jump. I'm dispatching a flatbed tow truck to you right now. ETA is 25 minutes. I'll text you the driver's name, photo, and you can track the truck live on your phone. Stay in your vehicle with hazards on. Is there anyone you'd like me to notify that you'll be late?""
Customer locked keys in car at shopping mall parking lot.
"AI dispatches locksmith: "Oh no, locked out! Don't worry, this happens all the time and we'll get you back in your car quickly. I see you're at Westfield Mall in the parking structure - can you tell me which level and roughly where you're parked? Level 3 near Macy's, got it. What kind of vehicle? A 2022 BMW X3 - I'll dispatch a locksmith who's equipped for your vehicle type. With newer BMWs we need someone with the right tools. I have a locksmith available who can be there in about 18 minutes. Your roadside coverage includes lockout service at no charge. I'm sending you his information now - his name is Mike, he'll be in a white van marked 'AAA Locksmith.' Is your phone charged enough to receive his call when he arrives? Great, he'll call when he's 5 minutes away.""
Customer has a flat tire and doesn't know how to change it.
"AI arranges service: "A flat tire is frustrating but we'll take care of you. First, where are you located? I'm seeing an address on Oak Street - is that residential or are you somewhere else? A grocery store parking lot, okay. Are you in a safe spot away from traffic? Good. Now, let me check what options you have. Do you know if your car has a spare tire? Not sure - what kind of vehicle is it? A 2023 Hyundai Tucson. I'm checking... that model actually comes with a tire repair kit instead of a spare. No worries though - I'm dispatching a mobile tire service. They can either repair the puncture on-site if it's repairable, or tow you to the nearest tire shop. They'll be there in about 22 minutes. Your roadside coverage includes one tire change or repair per year, so there's no cost. I'll send tracking info to your phone right now.""